Support - LittleWing PINBALL

CUSTOMER SUPPORT

Pinball Tristan for iOS

- If you have iPad sound problem, please try following procedure.

1. Turn off side switch of iPad
2. Double-click the Home button to display recently used apps
3. Flick from left to right along the bottom of the screen
4. If Mute button on the bottom left of the screen have a slash, tap the Mute button and remove the slash

Please refer to http://support.apple.com/kb/HT4085 for further information regarding the side switch of iPad.

- If you have any technical problem, you will find the answers here.

1. Restart the iPhone/iPad/iPod touch.

To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPhone will turn off after a few moments. Next, turn iPhone on by pressing and holding the Sleep/Wake button until the Apple logo appears.

2. If restarting doesn't work, try resetting iPhone/iPad/iPod touch.

To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears. It will take one to two minutes to reset.

3. Update iOS to the latest version provided by Apple.

4. If any of those will not solve the problem, please contact us at support@littlewing.jp with the following information.
-Model and carrier of your device
-Version number of iOS
-Details of the problem

Pinball for Macintosh and Windows

Upgrade policy

When you purchase a LittleWing game directly from us via our online Web Store, you will also receive free updates for minor version changes (for example, ver. 4.0 through 4.9).

To update your program, download the latest version of the game from our Downloads section. You can use your Key-Code without change for free updates.

If you own a licensed-version game designed by LittleWing, but produced and sold by another publisher, we are afraid free updates are not available. Also, please contact your publisher for customer support. For more information about licensed-version games, see Upgrade policy in FAQ.

Have any question?

You will find the answers to various questions in FAQ in the database section regarding:

Upgrade policy
How to purhcase
How to install
Technical questions
Communication problems
About our games
Updates history

Before contacting us, please read FAQ as you may find the answer to your question readily.

Updates

For more update information, see Updates in FAQ.

MAD Daedalus Updates

To update MAD Daedalus to the latest version, download the new program at Downloads section. Your personal Key-Codes purchased at our Web Store will work with the new versions.

MAD Daedalus update information for Mac & Windows (latest version 1.1.9 2010-12-08)

The "defeat" blue light can be relight after spatiotemporal rendezvous within the same ball.
Mino chamber catches fast ball more smoothly.
Nudge keys are disabled automaticaly if the same key is assigned for plunger or flippers.
[Mac] Captures all display monitors during game play.

Fairy Tower Updates

To update Fairy Tower to the latest version, download the new program at Downloads section. Your personal Key-Codes purchased at our Web Store will work with the new versions.

Fairy Tower update information for Mac (latest version 1.1.6 2007-11-04)

Compiled with the latest version development tools provided by Apple(Xcode3).
Added workaround for some machine model which have a problem with MacOS X 10.5 (Leopard).
Added more workaround for some machine model which have a problem with Core Audio.

Update information (1.1.5 2007-10-23)

"CNTL", "SHIFT", "OPTION", "COMMAND" keys are now available for game keys.
STANDARD SCREEN and WIDE SCREEN settings are now available for more display systems. (Note: For wide screen systems which aspect ratio is 5:8, STANDARD SCREEN displays the same screen by selecting WIDE SCREEN to keep the correct aspect ratio of dots.)
Added workaround for some machine model which have a problem with Core Audio.

Update information (1.1.4 2007-10-04)

A bug fixed. The control key assignment feature now accepts 'A' key.

Update information (1.1.3 2007-9-29)

More sound effects added. Sound quality is improved.
Revised game rules for the better game balance. More targets apply 5X PLAYFIELD. So you can get SECRET DUNGEON easier.
As this updates is likely to cause higher scores and more EXTRA BALLs, program do not reset the current highscore.

Fairy Tower update information for Windows (latest version 1.1.5 2007-10-23)

STANDARD SCREEN and WIDE SCREEN settings are now available for more display systems. (Note: For wide screen systems which aspect ratio is 5:8 or 3:5, STANDARD SCREEN displays the same screen by selecting WIDE SCREEN to keep the correct aspect ratio of dots.)

Update information (1.1.4 2007-10-10)

Add workaround for some sound drivers which have compatibility problem with DirectX.

Update information (1.1.3 2007-09-29)

More sound effects added. Sound quality is improved.
Revised game rules for the better game balance. More targets apply 5X PLAYFIELD. So you can get SECRET DUNGEON easier.
As this updates is likely to cause higher scores and more EXTRA BALLs, program do not reset the current highscore.