A: The problem is solved by updating MacOS X to 10.4.5 or later as Apple solved the compatibility problems in MacOS X10.4.5.

Please note If your Monster Fair is version 1.2.1, it does not work with MacOS X 10.4.5 properly as 1.2.1 was specially created to avoid the compatibility problems of older versions of MacOS X. Please download Monster Fair ver.1.2.2 to run under MacOS X10.4.5.

A: It is known QuickTime7 causes sound problems with certain machine models and audio software/hardware. To solve this problem, replace QuickTime 7 with QuickTime 6.5.2, using this installer from the Apple website:

http://www.apple.com/support/downloads/quicktime652reinstallerformac.html
This installer works only with MacOSX 10.3.9.

Note: There seems to be no compatibility problem between QuickTime7 and MacOSX 10.4 (Tiger).

When you launch a LittleWing game for the first time, it creates a file in your preferences folder to record your activation Key-Code and high score information:

After you delete the file, you should be prompted for your Key-Code the next time you run the game.

Note: Serial numbers from licensed products (purchased from other distributors) do not work with products purchased from our online Web Store. See our upgrade policy for details.

A: This usually means your file did not download properly.

This can be caused by browser bugs, problems downloading large files, and other things beyond our control. Try downloading the file again, or downloading it on another system.

See if the download finished successfully by comparing the size of your downloaded file with the filesize shown next to the game's download link. The correct file sizes are:

CRYSTAL_CALIBURN_301.smi.sit should be 1,426,587bytes
CRYSTAL_CALIBURN_301.smi should be 2,788,091bytes

LOONY_LABYRINTH_301.smi.sit should be 2,585,645bytes
LOONY_LABYRINTH_301.smi should be 5,039,355 bytes

aem_122_ie.sit should be 22,980,796 bytes

glm_105_ie.sea should be 14,808,772 bytes

If you cannot solve the problem by redownloading the file, please contact Customer Support.

Macintosh HD->Application->CRYSTAL CALIBURN Pinball->CRYSTAL CALIBURN 3.0.1
Macintosh HD->Application->CRYSTAL CALIBURN Pinball->CC Data

CRYSTAL CALIBURN 3.0.1 should be copied as an application and CC Data should be copied as a folder. There should be effect.bin which is 581,632 bytes in CC Data folder.

(LOONY LABYRINTH)
Macintosh HD->Application->LOONY LABYRINTH Pinball->LOONY LABYRINTH 3.0.1
Macintosh HD->Application->LOONY LABYRINTH Pinball->LL Data

LOONY LABYRINTH 3.0.1 should be copied as an application and LL Data should be copied as a folder. There should be effect.bin which is 581,632 bytes in LL Data folder.

(JINNI ZEALA)
Macintosh HD->Application->JINNI ZEALA Pinball->JINNI ZEALA 1.2.2
Macintosh HD->Application->JINNI ZEALA Pinball->Zeala Data

JINNI ZEALA 1.2.2 should be copied as an application and Zeala Data should be copied as a folder. There should be 17 data files in Zeala Data folder.

• Incorrect permission in disks in MacOSX. In this case, it can be solved by launching Application -> Utilities -> Disk Utility, selecting hard drive at the left side, then pressing the "Repair Disk Permissions" button on the First Aid tab at the right.
• One or more broken Mac OSX system files. In this case, you must reinstall MacOSX to solve the problem.
• A connected iPod or other portable device may cause this problem. We recommend that you disconnect such devices before playing games.
  

To use a menu, press the up/down arrow keys to select a command, then press Enter (or Return). For more details, see the readme.html file that comes with the program.

If you experience speed problems with Golden Logres or Angel Egg, we recommend that you reboot with MacOS9 if it is available on your system. Booting with MacOS9 is possible if you see a MacOS9 icon in System Preferences->Startup Disk.

1. In the Finder, check the name of the game’s icon to be sure you have version 3.0.1 or greater (e.g. "CRYSTAL CALIBURN 3.0.1" or "LOONY LABYRINTH 3.0.1").
2. Click the icon to select it; then, on the File menu, click Get Info.
3. In the window that appears, clear the checkbox that says "Open in Classic environment".

I just finished the Fandango multiball, and after the bonus was added to my score, I got this error:

"Operating System Error: The logical end-of-file was reached while reading. ID = -39, eofErr, 52"

The game then exited and did not restore my monitor resolution.

Q2: Sound quality is bad

I downloaded Golden Logres to my Mac. When I play the game, sound quality is poor and there are strange clicking sounds.

A: Both problems may be caused by StuffIt Expander.

StuffIt Expander has a function called Cross Platform, which automatically converts non-Macintosh text files to Macintosh format without notice. We have discovered that StuffIt Expander mistakes one of the Golden Logres program files for a TEXT file and modifies it, causing this problem.

To avoid this, try the following before you start your download. Or, if you have already completed your download, expand the file again with these settings:

1. Double-click StuffIt Expander.
2. On the File menu, choose Preferences.
3. Click the Cross Platform icon, click Never, then click OK.
4. Expand "glm_105_ie.sit"